Bridge business requirements and Salesforce implementations. Gather requirements, document user stories and work closely with developers. You will be the crucial link between our business stakeholders and the technical delivery team. Your expertise in process mapping and Salesforce capabilities will guide the strategic enhancement of our CRM platform.
Tech Stack & Skills
Salesforce, Jira, SQL, Tableau
Key Responsibilities
- Elicit and document business requirements, user stories, and acceptance criteria.
- Act as the liaison between business stakeholders and the technical team.
- Create and maintain reports and dashboards in Salesforce and Tableau.
- Facilitate UAT sessions and support user training and adoption.
Requirements
- Salesforce Administrator certification is preferred.
- Strong analytical skills and experience writing technical documentation.
- Proficiency in SQL and experience with agile project management tools (Jira).
- Excellent stakeholder management and communication skills.
Why Join Us?
Join our dynamic team and work on cutting-edge technologies. We are looking for passionate individuals who are ready to make an impact. This role offers competitive compensation, comprehensive benefits, and opportunities for professional growth.